Support
2RL Communications’ mission is to provide the Reliable Solutions to meet the goals of customers applications
We commit to provide upfront free application discussion and consultation
- Deliver product manufacturers warranty
- Long Term Support and Services
Technical & RMA Services
Technical Support Service
If the purchased product requires servicing or repair, please start the process by submitting the RMA Request Form below. Our support representative will respond to your RMA request within one business day.
RMA Service
We offer a 30-day return policy, allowing products to be returned for a refund or credit within 30 days of the invoice date for any reason. To initiate a return, please click the icon below and complete the RMA Request form. Our service team will contact you shortly.
***Please note that an RMA number must be assigned before any products can be shipped back. For RMA status updates, please contact us at support@2rlcomm.com.
Manufacturer's Warranty
All product warranties are assurances provided by the respective manufacturers about the condition of their products. These warranties outline the terms and conditions under which repairs, refunds, or exchanges will be offered if the product fails to perform as described or intended.
Please click the icon below to view the warranty periods for different product categories.
Sample Request
2RL Communications prides to provide our customers 30-day period free loan sample (hardware only) for evaluation testing or proof of concept for project qualification. We encourage our customer to reach out our technical support team for any technical support assistance during the evaluation testing period.
Please click below icon and fill out the request form in details, and our sales team will contact you soon after review the request submission.
