Warranty Policy
2RL Communications will warrant the selling items and products with the Products Original Manufacturers’ warranty period based on the product categories as below table for references. 2RL Communications warrants the selling items and products to be free of defect in parts and workmanship for a period of time from shipment invoice date of 2RL Communications. During the warranty period, 2RL Communications will provide RMA service to customers and work with the products original manufacturers at its option, repair or replace the item or product at no additional charge to customers. All warranties are void if returned item or product is found to have been misused, abused, scratched, mishandled, mislabeled, modified or altered in any way or caused by any kind of natural disaster.
Brand | Product Category | Product Line | Warranty Period |
---|---|---|---|
Moxa | Industrial Computing | x86 Computers Arm-based Computers Panel Computers & Displays |
3 years 5 years 3 years for the computer system, and 1 year for the LCD panel. |
CTC Union Moxa |
Industrial Network Infrastructure | Ethernet Switches Secure Routers Wireless AP/Bridge/Client Cellular Gateways/Routers Ethernet Media Converters |
5 years |
Moxa | Industrial Edge Connectivity | Serial Device Servers Serial Converters Protocol Gateways USB-to-serial Converters/USB Hubs Multiport Serial Boards Controllers and I/Os* |
5 years |